Download from the Google Play store and create an account by providing your business and personal identity details for verification. Once verified, you can start accepting payments immediately by entering the sale amount into the keypad on your mobile device and selecting the payment method.

Funds are disbursed into your nominated bank account or can be accessed via your FIN-PAY Visa card.

Click the menu icon on the top left of the ‘Make a Sale’ page in the app, select ‘Transactions’ and then find the transaction you wish to refund.

If you need to cancel a purchase in the app, simply exit the transaction and go back to the ‘Make a Sale’ page.

We understand pricing is a significant factor in your choice of payment provider. Our pricing is determined by several factors, such as transaction volume. To learn more, please contact our sales team.

Absolutely! You can easily add staff to your FIN-PAY account, enabling them to download the app directly to their device and start accepting payments immediately from their location. You can also view your entire business’s transaction history and data on one centralised dashboard.

Yes. FIN-PAY was built for all types of businesses. As long as you have mobile reception, you can accept payments from anywhere and at anytime.

Plug your device into a charger and reboot. When you check your transaction history in your dashboard, you’ll quickly see if a transaction was successful. If unsuccessful, simply redo the transaction as usual. For any further information on this topic, please contact our Merchant Support.

FIN-PAY simplifies the payment acceptance and reconciliation process, and takes care of compliance so you can focus on growing your business. By downloading and signing up to the FIN-PAY app, you’ll access a continually expanding menu of payment methods, enabling you to cater to your customers’ preferences and ensure you capture every sale.

The app is free for you to download. FIN-PAY is compensated through transaction fees.